Privacy policy
Last updated: April 18, 2026
pharmaMelts operates this website, including all related information, content, features, tools, products and services (the “Services”), to provide you with a personalized shopping experience.
This website is built on a custom WordPress-based system and does not rely on third-party e-commerce platforms for core functionality.
This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our Services.
By using our website, you agree to the terms described below.
Personal Information We Collect
We may collect the following personal information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via payment providers)
- Account login data (if applicable)
- Purchase history
- Customer support messages
- Device information (IP, browser, device type)
- Usage behavior on the website
We do not collect anonymous data that cannot identify you.
How We Collect Your Data
We collect data:
- Directly from you (orders, forms, account creation)
- Automatically (cookies, analytics, browsing activity)
- From payment and shipping providers
- From marketing and analytics tools
How We Use Your Information
We use your data to:
Provide Services
- Process orders
- Handle payments
- Deliver products
- Manage accounts
- Provide customer support
Improve Experience
- Personalize content
- Recommend products
- Analyze website usage
Marketing
- Send emails (offers, updates)
- Show relevant ads
Security
- Prevent fraud
- Protect accounts
- Ensure secure transactions
Legal Compliance
- Comply with laws and regulations
- Respond to legal requests
Sharing of Information
We may share your data with:
- Payment processors (Stripe, PayPal, etc.)
- Shipping providers
- Hosting and IT infrastructure services
- Analytics providers (Google Analytics, Meta Pixel, etc.)
- Marketing partners
We do not sell your personal data.
Cookies & Tracking Technologies
We use cookies to:
- Remember preferences
- Improve performance
- Analyze traffic
- Deliver advertising
You can disable cookies via your browser settings.
Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices.
Children’s Data
Our Services are not intended for children.
We do not knowingly collect data from minors.
Data Security
We implement security measures to protect your data.
However, no system is 100% secure.
Data Retention
We retain your data only as long as necessary for:
- Orders and services
- Legal obligations
- Dispute resolution
Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct your data
- Delete your data
- Transfer your data
- Withdraw consent
- Opt out of marketing
To exercise your rights, contact us.
International Data Transfers
Your data may be processed outside your country.
We ensure appropriate safeguards are in place.
Changes to This Policy
We may update this policy at any time.
Changes will be posted on this page.
Contact
If you have any questions or requests: